Politica di Reso e Rimborso 🔄

1 Returns

• 📅

  You have 14 days from the date of delivery to request a return.

• ✅

  Items must be unused, in original condition, and in the original packaging.

• 💳

  After we receive your return, we will process the refund within 10 business days to the original payment method.

• 🚚

  Shipping fees are non refundable.

• 📦

  Return shipping costs: paid by the buyer unless we made an error (for example, wrong item sent).

2 Exchanges

• 🔁

  We do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

• ⏱️

  Once the returned item is received, it will be processed within 10 business days.

3 Damaged or Defective Items

• 🧾

  Please inspect your order upon receipt and contact us within 48 hours if something arrives damaged or defective.

• 📷

  Include photos of the issue so we can review it quickly.

• 🛠️

  We will work to resolve the issue by offering a replacement or refund at no cost to you, where applicable.

4 Non Returnable Items

To maintain fairness and quality assurance, the following items cannot be returned:

• 🚫

  Items that have been used, worn, or damaged by the customer.

• 🏷️

  Promotional or discounted items (unless we sent the wrong item).

• 🧷

  Items returned without prior authorization from our support team.

6 Processing & Shipping Notes

• 🌍

  We partner with multiple fulfillment centers across different regions to keep pricing competitive.

• 📦

  Ordini may ship from different locations, and delivery times vary depending on your country.

• ⏱️

  Returns processing may take up to 10 business days after receiving the item.

• 💳

  Refunds are issued to the original payment method once the return is processed.

7 Contatti Us

Keep your order number handy so we can help faster.